Customer Support Specialist
Location: USA - Burlingame
We are looking for talented individuals who know how to make customers happy and are dedicated to making that happen here in our Burlingame office. (Think Zappos, but better!) If you are a people person and a problem solver with excellent phone and written skills, we want to talk to you.
Monitor and field incoming customer phone calls, emails and web chats, assist and take phone orders in a courteous, professional manner. Work closely with other CheapesTees.com internal departments to ensure the highest levels of customer satisfaction with each and every order and every customer contact.
Strong computer skills, working knowledge of the Mac environment
Strong organizational skills, capable of working quickly and accurately
Good analytical skills and attention to detail is a must
Ability to multi-task in a fast-paced environment
Excellent phone, and written communication skills
Friendly & personable
Previous Customer Service experience a must
Upbeat, friendly personality and "can-do" attitude
Proactive work ethic and team-oriented mindset
College Degree Preferred
PAY & HOURS
Pay level is negotiable depending on experience and qualifications. This is a part-time position.To apply, please email your resume, salary requirements and a brief cover letter telling us why you think you are the right fit for CheapesTees.com.