How long will it take to get my order? >
Blank Garments: Most orders are delivered within 1-3 business days, depending on the method you choose. But once in awhile it can take a day or two longer. Estimated delivery dates are shown on item pages as well as the shopping cart and at checkout. Custom Garments: Most custom orders are delivered within 7-10 days of approving your proof. Expedited shipping is available.
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What is your minimum order? >
Blank Garments: We do not have a minimum. Custom Printing: Our minimum order is 6. Custom Embroidery: Our minimum order is 12.
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How do I track my order? >
You can always track your order through your original shipping confirmation email, or on our website using
this page. If all else fails, simply give us a call at 800-758-1299 (M-F 7:00am - 5:30pm Pacific)
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What is your return policy? >
Blank Garments: We offer Free returns of unwashed and undecorated merchandise for any reason up to 60 days from the date of your order. Simply send an email to returns@cheapestees.com and we will respond with a Free UPS return label. Custom Garments: We offer a satisfaction guarantee on all printed and embroidered garments. We will accept returns if there are defects in the printing or embroidery or with the garments themselves. Please see our full return policy
here for details.
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Where can I find a sizing chart? >
Each item has its' own size chart and you can find it by navigating to the specific item and clicking the "Size Chart" link located where you pick your sizes & quantities.
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Do you offer youth sizes? >
Yes, we offer over 75 youth products and many have adult companion products.
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How much will garments shrink? >
You expect some shrinkage on all products after washing and drying. Generally, 100% cotton items will shrink up to 5% or so, while items with polyester content will shrink less. An item that is 50% cotton and 50% polyester will shrink a little more than one with less cotton.
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Do you offer Bulk Discounts? >
Can I get a sample before I order? >
Absolutely! Please order anything you'd like to sample on our website or simply give us a call. We do not send free samples, however we do credit back the cost of shipping the samples (up to $7.95) against your subsequent order if placed within 30 days and if it totals $100 or more. You can also return the samples utilizing our Free return policy.
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Can I pay with a check or purchase order? >
Yes! You can print out our Pay By Check form by navigating to this page. We do accept purchase orders from schools upon approved credit and you can find more information on
this page.
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How do I submit my artwork for custom orders? >
When placing a custom order on our website, you can upload your artwork during the checkout process.
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How can I get help with my design? >
Our expert art department will gladly help get your art ready to print or embroider. Even if you don't have art at all, we will create it for you and usually free of charge!
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Why do I have to pay before seeing my proof? >
When placing a custom order, your payment information is required to enter your order. We do not charge your method of payment until you have approved your proof and all of the details associated with your order.
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What are your hours? >
We are open Monday through Friday, from 7:00am - 5:30pm Pacific Time. We are closed on all the major holidays. Of course you can order 24/7 on our website.
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Where are you located? >
We are based in beautiful Burlingame, CA, however we ship from 18 different warehouses around the country.
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Do you ship internationally? >
We only ship within the USA at this time.
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